Two ways to run it: keep your vendor and finally manage what you are paying for, or run your own team on your own platform. Either way, one live board to allocate rooms, clean to a checklist with photos, flag issues, and inspect.
Whether you keep your outside vendor or bring housekeeping in-house, Citrico is the platform you run it on.
Put your outside vendor on the board and hold them to it. Every room verified with photos and inspections, every issue tracked, real-time status all day. Stop paying for work you cannot see.
Bring housekeeping in-house and run the whole operation yourself: allocate rooms by range, a bilingual mobile app for crews, inspections, and maintenance. Replace the vendor line entirely.
Rooms are the unit of work, not stores. Everything hangs off the room.
Assign room ranges to each housekeeper: Carlos 101-112, Maria 201-212. They open the app to exactly their rooms.
Dirty, in-progress, clean, awaiting inspection, out of order: the whole property at a glance, by floor.
Per room: a Room bucket and a Bathroom bucket, each with its own checklist. Before/after captured and timestamped.
Staff flag anything they find in a room (A/C, stains, missing amenities), routed straight to maintenance.
Most hotels rent their housekeeping operation from an outside vendor, and never get the data back. Citrico gives an internal team the system to run it: accountability, photo proof, inspections, and real-time status, all in your hands.
Illustrative for a ~175-room select-service property. Figures from public industry data.